Privacy policy – Nature's Blends
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Privacy policy

Last updated: 22-02-2026

Nature’s Blends (“Nature’s Blends”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use https://www.naturesblends.com (the “Site”), place an order, contact us, or sign up for marketing communications.

1. Who we are

Website: https://www.naturesblends.com
Brand: Nature’s Blends
Legal entity (controller): N B SUPPLEMENTS LTD
Company registration number: 14622798
Registered/Trading address: Unit Lz10 Glenfield Business Park One, Philips Road, Blackburn, England, BB1 5PF
Email: hello@naturesblends.com
Phone: +44 1254 916861

If you have questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. What personal data we collect

Depending on how you use our Site, we may collect the following categories of personal data:

A. Information you provide directly

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Account login details (if you create an account)

  • Order details and purchase history

  • Messages you send us (e.g., customer support inquiries, feedback)

  • Marketing preferences (e.g., whether you subscribed to emails)

B. Payment information

When you make a purchase, your payment is processed by our third-party payment provider(s).
We do not store your full payment card number or CVV on our own servers. We may receive limited payment-related information (for example, payment status, card type, or partial masked details) from the payment provider to manage orders, refunds, and fraud prevention.

 

C. Information collected automatically (through cookies and similar technologies)

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed and time spent on pages

  • Referring website/source

  • Shopping cart activity

  • Site usage and interaction data

3. How we collect your personal data

We collect personal data when you:

  • Visit or browse our Site

  • Create an account

  • Place an order

  • Contact us by email, phone, or contact form

  • Subscribe to newsletters or marketing messages

  • Enter a promotion, survey, or review form (if available)

  • Interact with cookies and tracking technologies (subject to your settings/consent where required)

4. How we use your personal data (and our lawful bases)

We use your personal data only where we have a valid legal basis to do so. Depending on the purpose, this may include:

  • Contract (to process and deliver your order)

  • Legal obligation (to comply with tax/accounting/fraud laws)

  • Legitimate interests (to run and improve our business, prevent fraud, provide customer support)

  • Consent (for certain marketing and non-essential cookies, where required)

We use your data to:

  • Process and fulfill orders

  • Take payment and manage refunds

  • Deliver products and provide order updates

  • Respond to customer service requests

  • Detect, prevent, and investigate fraud, abuse, and security issues

  • Improve our website, products, and services

  • Send service-related messages (e.g., order confirmations, delivery updates)

  • Send marketing communications (only where permitted by law and based on your preferences)

  • Maintain business records, tax, and accounting records

  • Comply with legal and regulatory obligations

5. Marketing communications

If you subscribe to our marketing emails, we may send you updates about products, offers, and promotions.

You can opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in any marketing email, or

  • Contacting us at hello@naturesblends.com

Please note: even if you opt out of marketing, we may still send you non-marketing service emails related to your orders, returns, account, or important policy/security notices.

6. Cookies and similar technologies

We use cookies and similar technologies to operate and improve our Site. These may include:

  • Strictly necessary cookies (required for core site functions such as cart, checkout, and security)

  • Performance/analytics cookies (to understand how visitors use the Site)

  • Functionality cookies (to remember preferences)

  • Advertising/marketing cookies (to measure campaigns and show relevant ads, where applicable)

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage cookies through:

  • Our cookie banner/preferences tool (if available), and/or

  • Your browser settings

Please note that disabling certain cookies may affect how parts of the Site function.

7. Sharing your personal data

We do not sell your personal data.

We may share personal data with trusted third parties only where necessary to operate our business and provide our services, including:

  • E-commerce platform and website hosting providers

  • Payment processors

  • Shipping, courier, and delivery partners

  • IT, security, and fraud-prevention providers

  • Email/SMS marketing service providers (where applicable)

  • Analytics and website performance providers

  • Professional advisers (e.g., legal, accounting)

  • Government, regulators, law enforcement, or courts (where legally required)

We require service providers to process personal data only on our instructions and to protect it appropriately.

8. International data transfers

Some of our service providers may process personal data outside the UK and/or EEA.

Where personal data is transferred internationally, we take appropriate steps to protect it, such as relying on:

  • adequacy regulations/decisions, or

  • approved contractual safeguards (such as standard contractual clauses), where required.

If you would like more information about the safeguards we use, please contact us.

9. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:

  • fulfill orders and provide customer support

  • comply with legal, tax, and accounting obligations

  • resolve disputes and enforce our agreements

  • prevent fraud and maintain security records

Retention periods may vary depending on the type of data and legal requirements. Where we no longer need personal data, we securely delete or anonymise it.

10. How we protect your personal data

We use appropriate technical and organisational security measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Your privacy rights

Depending on your location and applicable law (including UK GDPR / EU GDPR, where applicable), you may have rights to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict processing of your data

  • Object to certain processing (including direct marketing)

  • Request data portability

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at hello@naturesblends.com. We may need to verify your identity before processing your request.

12. Complaints

If you are not satisfied with how we handle your personal data, please contact us first so we can try to resolve your concern.

If you are in the UK, you may also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

13. Third-party links

Our Site may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy notices before providing personal data.

14. Children’s privacy

Our Site is not intended for children, and we do not knowingly collect personal data from children without appropriate legal basis/consent where required. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. We will post the updated version on this page and revise the “Last updated” date.

16. Contact us

If you have questions about this Privacy Policy or your personal data, please contact:

Nature’s Blends
Unit Lz10 Glenfield Business Park One, Philips Road, Blackburn, England, BB1 5PF
Email: hello@naturesblends.com
Phone: +44 1254 916861
Website: https://www.naturesblends.com